OCFS Alerts and Updates


OCFS continues to receive reports that child care programs are being contacted by individuals that are falsely representing themselves as employees of the Office of Children and Family Services and/or the Department of Health. These individuals tell provider’s that the purpose of the call is to confirm COVID case information or schedule an inspection of the program. The individual asks the provider for sensitive information- including Social Security Number.  

Please do NOT share your personal information with anyone other than your licensor or registrar.

La Oficina de Servicios para Niños y Familias (OCFS) continúa recibiendo informes de que programas de cuidado infantil están siendo contactados por individuos que falsamente se representan como empleados de la OCFS y/o del Departamento de Salud. Estos individuos dicen que el propósito de su llamada es confirmar información relacionada a casos de COVID o programar una inspección del programa. El individuo solicita información privada del proveedor, incluido el número del Seguro Social.

Por favor NO comparta información personal con ninguna persona que no sea el regulador de su programa.

For additional questions please contact the Syracuse Regional Office at (315) 432-1202 or Child Care Solutions at (315) 446-1220.


UPDATE January 24, 2022 - Message from OCFS 

January 24, 2022

Dear Provider:

Our hearts go out to the victims and families of the catastrophic structure fire our state experienced this month. In the aftermath of this tragedy, OCFS is reaching out to our child care programs to remind everyone of the importance of fire safety and emergency prepareness planning. Click here for the full letter and to view the checklist with some importatn fire safety reminders.