Find Child Care

We have two convenient locations; 6724 Thompson Road in Syracuse and 100 North Street in Auburn.  Families looking for child care in Onondaga or Cayuga counties are invited to stop by either office during business hours to meet with an expert.  Please call us first if you are going to the Auburn location so we can make sure we have a Parent Services expert on site!

Start your search with Child Care Solutions! There are a number of different ways families can connect to our experts on the Parent Services team for help finding child care in Central New York:

Call and talk to one of our Parent Services experts! They will happily answer all your questions and walk you through finding high-quality child care in CNY.  You will receive a FREE referral list of regulated child care options near your home or work that are customized for your family.  

Call: (315) 446-1220 ext. 303

Toll Free: (888) 729-7290

Monday - Friday, 8:30 AM - 4:30 PM 


Take advantage of our FREE referral service for families living or working in Onondaga or Cayuga counties by completing the online referral request form.  Tell us about your family’s child care needs, specific zip code(s) of where you’re looking for care, and within 24-48 hours an expert on our Parent Services team will get you a list of regulated child care options specific to your referral request.


If you are looking for a list of childcare referrals outside of normal business hours, CLICK HERE to access the database of regulated childcare providers and create a referral list on your own.  Remember; our experts are here to help you find the care you need!  If you're unable to find options that meet your needs through your search, please give us a call at (315) 446-1220 ext. 303 or email for further assistance.


Navigating the Child Care Selection Process and Paying for Care

On February 15, 2022, Commissioner of Onondaga County Department of Social Services-Economic Security Department, Sarah Merrick, and Executive Director of Child Care Solutions, Lori Schakow, presented to a group of Human Services Managers from the Manufactures Association of Central New York.  The following video is a resource about the child care selection process and how to navigate through it:  Navigating the Child Care Selection Process.