Find Child Care

Start your search with Child Care Solutions! There are a number of different ways families can connect with the experts on our Parent Services team for help finding child care in Central New York:

Start your search by calling and talking to one of the experts on our Parent Services team! They will happily answer all your questions and walk you through finding high quality child care in CNY and give you a FREE referral list of regulated child care options near your home or work, customized for you and your family.  

Call: (315) 446-1220 ext. 303

Toll Free: (888) 729-7290

Monday - Friday, 8:30 AM - 4:30 PM 


Families who live or work in Onondaga & Cayuga counties can also take advantage of our FREE referral service by completing the online referral request form. Use the form to tell us about your family’s child care needs, including the specific zip code(s) of where you’re looking for care, and within 24-48 hours an expert on the Parent Services team will use our extensive database to get you a list of regulated child care options specific to your referral request.

The online referral request form can also be found here:  


Child Care Solutions also has two convenient office locations; 6724 Thompson Road in Syracuse and 100 North Street in Auburn. Families looking for child care in Onondaga & Cayuga counties are invited to stop by either office during business hours to meet with an expert from our Parent Services team in person!

If you are looking for a list of child care referrals outside of normal business hours, click here to access our database of regulated child care providers to create a referral list on your own. Remember; the experts on our Parent Services team are here to help you find the care you need! If you're unable to find child care options that meet your needs through this search, please give us a call at 315-446-1220 ext. 303 or email for further assistance.

Navigating the Child Care Selection Process and Paying for Care

On February 15, 2022, Sarah Merrick, the Commissioner of the Onondaga County Department of Social Services - Economic Security Department and Lori Schakow, Executive Director of Child Care Solutions, presented to a group of Human Services Managers from the Manufactures Association of Central New York. Please watch this video as a resource and to hear about the child care selection process and how to navigate through it: Click here.