Find Child Care

We have two convenient locations; 6724 Thompson Road in Syracuse and 100 North Street in Auburn.  Families looking for child care in Onondaga or Cayuga counties can meet with our experts for help.  Call to set up an appointment or come to our office on Thompson Road.  If you would prefer meeting with us in our Auburn office call us so we can make sure a Parent Services expert willbe on site!

Start your search with Child Care Solutions! There are a number of different ways families can connect to our experts for help finding child care in Central New York:

Call and talk to one of our Parent Services experts! They will happily answer all your questions and walk you through finding high-quality child care in CNY.  You will receive a FREE referral list of regulated child care options near your home or work that are customized for your family.  

Call: (315) 446-1220 ext. 303

Toll Free: (888) 729-7290

Monday - Friday, 8:30 AM - 4:30 PM 


Take advantage of our FREE referral service for families living or working in Onondaga or Cayuga counties by completing the online referral request form.  Tell us about your family’s child care needs, specific zip code(s) of where you’re looking for care, and by the end of the day or within 24 hours an expert on our Parent Services team will generate a list of regulated child care options specific to your referral request.


If you are looking for a list of childcare referrals outside of normal business hours,  CLICK HERE  to access a database of regulated childcare providers and create a referral list on your own.  Our experts are here to help you find the care you need!  If you are unable to find options that meet your needs through your search, feel free to call us (315) 446-12220 Ext 303 or e-mail for assistance. 

Navigating the Child Care Process

Commissioner of Onondaga County Department of Social Services-Economic Security Department, Sarah Merrick, and Executive Director of Child Care Solutions, Lori Schakow, made a presentation to a group of Human Services Managers from the Manufactures Association of Central New York on February 2022.  The following video is a resource about the child care selection process and how to navigate through it:  Navigating the Child Care Selection Process.