COVID-19 & Child Care Providers

Information regarding the Novel Coronavirus (COVID-19) is developing rapidly. We are encouraging all child care providers and programs to stay up to date with the latest information by regularly checking the OCFS, NYS DOH, and CDC websites for updates. To help you stay informed, we’ve compiled the following list of reliable resources specifically related to COVID-19 and child care and will update this page as we receive more information. 

We are asking all programs to keep Child Care Solutions updated with any openings you may have. Those programs with no openings do not need to contact us. There are a number of ways you can let us know of openings:

The services you provide our community are critical, and we cannot thank you enough for doing the work you do. Our emergency responders need child care programs operating during this time of crisis.

Latest News

June 2021

Monday, June 28th: OCFS - Dear Provider Letter

The June 7, 2021 “Interim Guidance for Child Care, Day Camp, and Overnight Camp Programs During the COVID-19 Public Health Emergency” issued by the New York State Department of Health is no longer in effect.  This guidance included interim requirements to reduce the spread of COVID-19 such as enhanced sign-in procedures and temperature screenings.

  • The CDC still strongly recommends unvaccinated persons to continue to wear masks indoors
  • Masks remain strongly recommended for children in child care settings and camps when indoors

Child care programs are free to continue to adhere to the archived NYSDOH Interim Guidance for Child Care and Summer Camps (June 7th, 2021), or implement other health precautions for their staff and children such as requiring masks, cohorting, and/or six feet of social distancing, however, they are not required to. 

Child care programs are required to remain in compliance with New York State Child Day Care Regulations at all times. To learn more about all the regulations, they are posted in English and Spanish Here. For the full Dear Provider letter click here.



June 2020

Friday, June 26th: Guidance from NYS DOH Updated

There has been an update to the “DOH Interim Guidance for Child Care and Day Camp Programs During the COVID-19 Public Health Emergency” document. The document has been updated to read:

• “Responsible Parties must limit groups to 15 or fewer children/campers, excluding employees/staff, in a specific area (e.g. room) at any given time.    

• Responsible Parties must ensure that different stable groups of up to 15 children/campers have no or minimal contact with one another or utilize common spaces at the same time, to the greatest extent possible”. 

An important note: child care programs are still required to follow the staff/child ratios and maximum group sizes as set forth in regulation.  

Download the updated document here:


New Guidance from NYS DOH: Please read the document below and familiarize yourself with the contents. This document contains a wealth of information for child care programs re-opening and operating, during the COVID-19 emergency. In addition to the full, detailed document, the NYS DOH also released a shorter document that summarizes the information in the guide that may help you distinguish between what is “mandatory/required” and what is “best practice/recommended.” 


(As released June 8, 2020)

On June 1, 2020 DCCS issued emergency regulations which state all child care programs “must operate in compliance with all emergency health guidance promulgated by the Department of Health in the interest of public health during a designated public health emergency. Provided that, during a designated public health emergency, any relevant emergency directives from the executive chamber or from the Department of Health shall supersede regulations of the Office in the case of any conflict.”  This regulation requires providers to follow guidance given by DOH during a public health emergency (such as COVID-19). The link below will take you to the new emergency regulations.

New Emergency Regulations:

Documents & Guidance

Contact Your Licensor/Register: We'd like to remind you if your childcare program is choosing to close or being told to close for issues related to COVID-19, you are required by OCFS regulation to immediately notify your regional office, registration office or enrollment agency. You should also notify your regional office, registration office or enrollment agency if a child in your program has been quarantined. The Syracuse Regional Office can be contacted at (315) 423-1202and Child Care Solutions may be contacted at (315) 446-1220.

New York State Department of Health (NYS DOH)

Novel Coronavirus (COVID-19) Information Page:

Centers for Disease Control and Protection (CDC)

Additional Resources

Child Care Aware® of America (CCAoA)

CCAoA is closing monitoring the situation around the Coronavirus(COVID-19) outbreak, and gathered resources for both child care providers and parents:


The National Child Traumatic Stress Network (NCTSN)

NCTSN has developed a resource that provides information for parents and caregivers about infectious disease outbreaks in your community:

Knowing important information about the outbreak and learning how to be prepared can reduce stress and help calm likely anxieties. This resource will help parents and caregivers think about how an infectious disease outbreak might affect their family— both physically and emotionally—and what they can do to help their family cope.


National Child and Adult Care Food Program Sponsors Association

In response to the Families First Coronavirus Response Act, USDA FNS has established nationwide waivers to support access to nutritious meals while minimizing potential exposure to the novel coronavirus. These waivers are effective immediately and remain in effect through June 30, 2020, or until the expiration of the federally declared public health emergency, whichever is earlier. Find out more information here:

Important Phone Numbers

NYS Department of Health 24/7 Hotline: 1-888-364-3065

A “live person” is available 24/7 to answer questions; they may refer you as well to your local county health department. 


Local County Health Departments:

(315) 253-1560

8 Dill Street, Auburn, NY 13021

(315) 435-3236

John H. Mulroy Civic Center, 9th Floor

421 Montgomery Street, Syracuse, NY 13202

(315) 349-3330

70 Bunner Street, Oswego, NY 13126

                  (315) 464-3979

                  750 E Adams St, Syracuse, NY 13210