Information regarding the Novel Coronavirus (COVID-19) is developing rapidly. We are encouraging all child care providers and programs to stay up to date with the latest information by regularly checking the OCFS, NYS DOH, and CDC websites for updates. To help you stay informed, we’ve compiled the following list of reliable resources specifically related to COVID-19 and child care and will update this page as we receive more information.
We are asking all programs to keep Child Care Solutions updated with any openings you may have. Those programs with no openings do not need to contact us. There are a number of ways you can let us know of openings:
- - Submit our online form: https://childcaresolutionscny.org/update-your-program-profile
- - Call our office at (315) 446-1220
- - Email email@example.com
The services you provide our community are critical, and we cannot thank you enough for doing the work you do. Our emergency responders need child care programs operating during this time of crisis.
- Wednesday, March 25th New Document: Onondaga County released a document further detailing the temporary child care subsidy policy changes for families and providers impacted by COVID-19. Read this document here: https://childcaresolutionscny.org/sites/default/files/Onondaga-County-Child-Care-Waiver-Information.pdf
- Tuesday, March 24th New Document: OCFS released an updated Frequency Asked Questions for Child Care Providers, click here to read. As stated in this document, child care programs are NOT being ordered to close. In fact, quite the opposite is true. Governor Cuomo and his administration consider child care to be an essential function critical to enabling parents to go to work. Child Care Solutions is here to support child care providers during this time, please call us at (315) 446-1220 with your questions, concerns, or if you need supplies.
- Monday, March 23rd New Documents: OCFS has released another Dear Provider letter, click here to read. They also released another Guidance for Child Care Providers document, which you can find here. As information continues to develop rapidly, we urge you to continue checking the OCFS, NYS DOH, and CDC websites for updates.
- Wednesday, March 18th New Document: OCFS has released another Dear Provider letter regarding COVID-19, click here to read.
- Monday, March 16th New Document: Frequently Asked Questions Regarding COVID-19 for Child Care Providers. OCFS released a new document for child care providers this afternoon, which includes updated information related to COVID-19 and features a number of frequently asked questions.
Contact Your Licensor/Register: We'd like to remind you if your childcare program is choosing to close or being told to close for issues related to COVID-19, you are required by OCFS regulation to immediately notify your regional office, registration office or enrollment agency. You should also notify your regional office, registration office or enrollment agency if a child in your program has been quarantined. The Syracuse Regional Office can be contacted at (315) 423-1202and Child Care Solutions may be contacted at (315) 446-1220.
The Office of Children & Family Services (OCFS)
OCFS Coronovirus Information Page: https://ocfs.ny.gov/main/news/COVID-19/
This page includes:
New York State Department of Health (NYS DOH)
Novel Coronavirus (COVID-19) Information Page: https://www.health.ny.gov/diseases/communicable/coronavirus/
Centers for Disease Control and Protection (CDC)
Coronavirus Disease 2019 (COVID-19) Information: https://www.cdc.gov/coronavirus/2019-nCoV/index.html
The CDC website includes a number of useful resources for both child care providers and parents including:
CCAoA is closing monitoring the situation around the Coronavirus(COVID-19) outbreak, and gathered resources for both child care providers and parents: https://info.childcareaware.org/coronavirus-updates
NCTSN has developed a resource that provides information for parents and caregivers about infectious disease outbreaks in your community: https://www.nctsn.org/resources/parent-caregiver-guide-to-helping-families-cope-with-the-coronavirus-disease-2019
Knowing important information about the outbreak and learning how to be prepared can reduce stress and help calm likely anxieties. This resource will help parents and caregivers think about how an infectious disease outbreak might affect their family— both physically and emotionally—and what they can do to help their family cope.
In response to the Families First Coronavirus Response Act, USDA FNS has established nationwide waivers to support access to nutritious meals while minimizing potential exposure to the novel coronavirus. These waivers are effective immediately and remain in effect through June 30, 2020, or until the expiration of the federally declared public health emergency, whichever is earlier. Find out more information here: https://www.cacfp.org/resources/coronavirus/
Important Phone Numbers
NYS Department of Health 24/7 Hotline: 1-888-364-3065
A “live person” is available 24/7 to answer questions; they may refer you as well to your local county health department.
Local County Health Departments:
8 Dill Street, Auburn, NY 13021
John H. Mulroy Civic Center, 9th Floor
421 Montgomery Street, Syracuse, NY 13202
70 Bunner Street, Oswego, NY 13126